Wednesday, July 31, 2019

Comptia a+

CompTIA A+ Essentials (2009 Edition) Objectives Exam Number: 220-701 Introduction In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ Essentials, exam number 220-701. The CompTIA A+ Essentials examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field.Successful candidates will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components. Successful candidates will understand the basic functionality of the operating system and basic troubleshooting methodology, practice proper safety procedures, and will effectively interact with customers and peers. CompTIA A+ is ISO 17024 Accredited (Personnel Certification Accreditation) and, as such, undergoes regular reviews and updates to the exam objectives.The following CompTIA A+ Essentials objectives reflect the subject areas in the 2009 Edition of the exam and result from subject matter expert workshops and industry-wide survey results regarding the skills and knowledge required of an entry-level IT professional. The percentages in this document represent the relative importance of the subject areas (domains) in the associated body of knowledge, and together establish the foundation of an entry-level IT professional. This examination blueprint includes domain weighting, test objectives, and example content.Example topics and concepts are included to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination. Candidates are encouraged to use this document to guide their studies. The contents of the examination blueprint help prioritize topics and provide a guide of what to expect on the CompTIA A+ Essentials exam. The table below lists the domains measured by this examination and the extent to which they are represented. The CompTIA A+ Essentials (2009 Edition) exam is based on these objectives. Domain 1. 0 2. 0 3. 0 4. 0 5. 0 6. Hardware Troubleshooting, Repair & Maintenance Operating System and Software Networking Security Operational Procedure Percentage of Examination 27% 20% 20% 15% 8% 10% 100% Total **Note: The lists of examples provided in bulleted format below each objective are not exhaustive lists. Other examples of technologies, processes or tasks pertaining to each objective may also be included on the exam although not listed or covered in this objectives document. CompTIA is constantly reviewing the content of our exams and updating test questions to be sure our exams are current and the security of the questions is protected.When necessary, we will publish updated exams based on existing exam objectives. Please know that all related exam preparation materials will still be valid. CompTIA A+ 220-701 Obje ctives Version 2. 0 1 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. 1. 0 Hardware 1. 1 Categorize storage devices and backup media ? FDD ? HDD o Solid state vs. magnetic ? Optical drives o CD / DVD / RW / Blu-Ray ? Removable storage o Tape drive o Solid state (e. g. humb drive, flash, SD cards, USB) o External CD-RW and hard drive o Hot swappable devices and non-hot swappable devices 1. 2 Explain motherboard components, types and features ? Form Factor o ATX / BTX, o micro ATX o NLX ? I/O interfaces o Sound o Video o USB 1. 1 and 2. 0 o Serial o IEEE 1394 / Firewire o Parallel o NIC o Modem o PS/2 ? Memory slots o RIMM o DIMM o SODIMM o SIMM ? Processor sockets ? Bus architecture ? Bus slots o PCI o AGP o PCIe o AMR o CNR o PCMCIA ? PATA o IDE o EIDE ? SATA, eSATA ? Contrast RAID (levels 0, 1, 5) ? Chipsets ? BIOS / CMOS / Firmware o POST o CMOS battery ?Riser c ard / daughterboard 1. 3 Classify power supplies types and characteristics CompTIA A+ 220-701 Objectives Version 2. 0 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. 2 of 17 ? ? ? ? ? AC adapter ATX proprietary Voltage, wattage and capacity Voltage selector switch Pins (20, 24) 1. 4 Explain the purpose and characteristics of CPUs and their features ? Identify CPU types o AMD o Intel ? Hyper threading ? Multi core o Dual core o Triple core o Quad core ? Onchip cache o L1 o L2 ?Speed (real vs. actual) ? 32bit vs. 64 bit 1. 5 Explain cooling methods and devices ? Heat sinks ? CPU and case fans ? Liquid cooling systems ? Thermal compound 1. 6 Compare and contrast memory types, characteristics and their purpose ? Types o DRAM o SRAM o SDRAM o DDR / DDR2 / DDR3 o RAMBUS ? Parity vs. Non-parity ? ECC vs. non-ECC ? Single sided vs. double sided ? Single channel vs. dual channel ? Speed o PC100 o PC133 o PC2700 o PC3200 o DDR3-1600 o DDR2-667 1. 7 Distinguish between the different display devices and their characteristics ? Projectors, CRT and LCD ? LCD technologies o Resolution (e. . XGA, SXGA+, UXGA, WUXGA) o Contrast ratio o Native resolution ? Connector types o VGA CompTIA A+ 220-701 Objectives Version 2. 0 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. 3 of 17 ? o o o o Settings o o o o HDMi S-Video Component / RGB DVI pin compatibility Refresh rate Resolution Multi-monitor Degauss 1. 8 Install and configure peripherals and input devices ? Mouse ? Keyboard ? Bar code reader ? Multimedia (e. g. web and digital cameras, MIDI, microphones) ?Biometric devices ? Touch screen ? KVM switch 1. 9 Summarize the function and types of adapter cards ? Video o PCI o PCIe o AGP ? Multimedia o Sound card o TV tuner cards o Capture cards ? I/O o SCSI o S erial o USB o Parallel ? Communications o NIC o Modem 1. 10 Install, configure and optimize laptop components and features ? Expansion devices o PCMCIA cards o PCI Express cards o Docking station ? Communication connections o Bluetooth o Infrared o Cellular WAN o Ethernet o Modem ? Power and electrical input devices o Auto-switching o Fixed input power supplies o Batteries ?Input devices o Stylus / digitizer CompTIA A+ 220-701 Objectives Version 2. 0 4 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. o o Function keys Point devices (e. g. touch pad, point stick / track point) 1. 11 Install and configure printers ? Differentiate between printer types o Laser o Inkjet o Thermal o Impact ? Local vs. network printers ? Printer drivers (compatibility) ? Consumables 2. 0 Troubleshooting, Repair and Maintenance 2. Given a scenario, explain the troubleshooting theory ? Ide ntify the problem o Question the user and identify user changes to computer and perform backups before making changes ? Establish a theory of probable cause (question the obvious) ? Test the theory to determine cause o Once theory is confirmed determine next steps to resolve problem o If theory is not confirmed re-establish new theory or escalate ? Establish a plan of action to resolve the problem and implement the solution ? Verify full system functionality and if applicable implement preventative measures ?Document findings, actions and outcomes 2. 2 Given a scenario, explain and interpret common hardware and operating system symptoms and their causes ? OS related symptoms o Bluescreen o System lock-up o Input/output device o Application install o Start or load o Windows specific printing problems ? Print spool stalled ? Incorrect / incompatible driver ? Hardware related symptoms o Excessive heat o Noise o Odors o Status light indicators o Alerts o Visible damage (e. g. cable, pla stic) ? Use documentation and resources o User / installation manuals o Internet / web based o Training materials 2. Given a scenario, determine the troubleshooting methods and tools for printers ? Manage print jobs ? Print spooler ? Printer properties and settings CompTIA A+ 220-701 Objectives Version 2. 0 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. 5 of 17 ? Print a test page 2. 4 Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method ? Issues o Power conditions o Video o Keyboard o Pointer o Stylus o Wireless card issues ? Methods o Verify power (e. . LEDs, swap AC adapter) o Remove unneeded peripherals o Plug in external monitor o Toggle Fn keys or hardware switches o Check LCD cutoff switch o Verify backlight functionality and pixilation o Check switch for built-in WIFI antennas or external antenn as 2. 5 Given a scenario, integrate common preventative maintenance techniques ? Physical inspection ? Updates o Driver o Firmware o OS o Security ? Scheduling preventative maintenance o Defrag o Scandisk o Check disk o Startup programs ? Use of appropriate repair tools and cleaning materials o Compressed air o Lint free cloth o Computer vacuum and compressors ?Power devices o Appropriate source such as power strip, surge protector or UPS ? Ensuring proper environment ? Backup procedures 3. 0 Operating Systems and Software – Unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate, Windows 7 Starter, Home Premium, Professional and Ultimate 3. 1 Compare and contrast the different Windows Operating Systems and their features ? Windows 2000, Windows XP 32bit vs. 64bit, Windows Vista 32 bit vs. 64bit, Windows 7 32-bit vs. 4-bit o Side bar, Aero, UAC, minimum system requirements, system limits o Windows 2000 and newer – upgrade paths and requirements ? Windows OS Upgrade Advisor ? Microsoft Assessment and Planning Toolkit CompTIA A+ 220-701 Objectives Version 2. 0 6 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. o o o Terminology (32bit vs. 64bit – x86 vs. x64) Application compatibility, installed program locations (32bit vs. 64bit), Windows compatibility mode User interface, start bar layout 3. Given a scenario, demonstrate proper use of user interfaces ? Windows Explorer o Libraries in Windows 7 ? My Computer ? Control Panel ? Command prompt utilities o telnet o ping o ipconfig ? Run line utilities o msconfig o msinfo32 o Dxdiag o Cmd o REGEDIT ? My Network Places / Home Group ? Location of basic network settings between OS versions ? Task bar / systray ? Administrative tools o Perfo rmance monitor, Event Viewer, Services, Computer Management ? MMC ? Task Manager ? Start Menu 3. 3 Explain the process and steps to install and configure the Windows OS ? File systems o FAT32 vs. NTFS ?Directory structures o Create folders o Navigate directory structures ? Files o Creation o Extensions o Attributes o Permissions ? Verification of hardware compatibility and minimum requirements ? Installation methods o Boot media such as DVD, CD, floppy or USB o Network installation o Install from image o Recover CD o Factory recovery partition ? Operating system installation options o File system type o Network configuration o Repair install ? Disk preparation order o Format drive o Partition CompTIA A+ 220-701 Objectives Version 2. 0 7 of 17 Copyright  © 2008 by the Computing Technology Industry Association.All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. ? ? ? ? ? o Start installation Device Manager o Verify o Install and update device s drivers o Driver signing User data migration – User State Migration Tool (USMT) Virtual memory Configure power management o Suspend o Wake on LAN o Sleep timers o Hibernate o Standby Demonstrate safe removal of peripherals 3. 4 Explain the basics of boot sequences, methods and startup utilities ? Disk boot order / device priority o Types of boot devices (disk, network, USB, other) ? Boot options o Safe mode o Boot to restore point o Recovery options ?Automated System Recovery (ASR) ? Emergency Repair Disk (ERD) ? Recovery console 4. 0 Networking 4. 1 Summarize the basics of networking fundamentals, including technologies, devices and protocols ? Basics of configuring IP addressing and TCP/IP properties (DHCP, DNS) ? Bandwidth and latency ? Status indicators ? Protocols (TCP/IP, NETBIOS) ? Full-duplex, half-duplex ? Basics of workgroups and domains ? Common ports: HTTP, FTP, POP, SMTP, TELNET, HTTPS ? LAN / WAN ? Hub, switch and router ? Identify Virtual Private Networks (VP N) ? Basics class identification ? IPv6 vs. IPv4 o Address length differences oAddress conventions 4. 2 Categorize network cables and connectors and their implementations ? Cables o Plenum / PVC o UTP (e. g. CAT3, CAT5 / 5e, CAT6) o STP o Fiber o Coaxial cable CompTIA A+ 220-701 Objectives Version 2. 0 8 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. ? Connectors o RJ45 o RJ11 4. 3 Compare and contrast the different network types ? Broadband o DSL o Cable o Satellite o Fiber ? Dial-up ? Wireless o All 802. 11 types o WEP o WPA o SSID o MAC filtering o DHCP settings ? Bluetooth ?Cellular 5. 0 Security 5. 1 Explain the basic principles of security concepts and technologies ? Encryption technologies ? Data wiping / hard drive destruction / hard drive recycling ? Software firewall o Port security o Exceptions ? Authentication technologies o User name o Password o Bio metrics o Smart cards ? Basics of data sensitivity and data security o Compliance o Classifications o Social engineering 5. 2 Summarize the following security features ? Wireless encryption o WEPx and WPAx o Client configuration (SSID) ? Malicious software protection o Viruses o Trojans o Worms o Spam o Spyware o Adware o Grayware ?BIOS Security o Drive lock CompTIA A+ 220-701 Objectives Version 2. 0 9 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. ? ? ? o Passwords o Intrusion detection o TPM Password management / password complexity Locking workstation o Hardware o Operating system Biometrics o Fingerprint scanner 6. 0 Operational Procedure 6. 1 Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them ? ESD ? EMI o Network interference o Magnets ? RFI o Cordless phone interference o Microwaves ?Electrical safety o C RT o Power supply o Inverter o Laser printers o Matching power requirements of equipment with power distribution and UPSs ? Material Safety Data Sheets (MSDS) ? Cable management o Avoiding trip hazards ? Physical safety o Heavy devices o Hot components ? Environmental – consider proper disposal procedures 6. 2 Given a scenario, demonstrate the appropriate use of communication skills and professionalism in the workplace ? Use proper language – avoid jargon, acronyms, slang ? Maintain a positive attitude ? Listen and do not interrupt a customer ? Be culturally sensitive ? Be on time o If late contact the customer ?Avoid distractions o Personal calls o Talking to co-workers while interacting with customers o Personal interruptions ? Dealing with a difficult customer or situation o Avoid arguing with customers and/or being defensive o Do not minimize customers’ problems o Avoid being judgmental o Clarify customer statements ? Ask open-ended questions to narrow the s cope of the problem ? Restate the issue or question to verify understanding CompTIA A+ 220-701 Objectives Version 2. 0 10 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. ? Set and meet expectations / timeline and communicate status with the customer o Offer different repair / replacement options if applicable o Provide proper documentation on the services provided o Follow up with customer / user at a later date to verify satisfaction Deal appropriately with customers confidential materials o Located on computer, desktop, printer, etc. CompTIA A+ Acronyms Introduction The following is a list of acronyms which appear on the CompTIA A+ exams. Candidates are encouraged to review the complete list and attain a working knowledge of all listed acronyms as a part of a comprehensive exam preparation program.ACRONYM AC ACL ACPI ACT ADSL AGP AMD APIPA APM ARP ASR ATA ATAPI ATM ATX BIOS BNC BTX CD CD-ROM CD-RW CDFS CFS CMOS COMx CPU CRT DAC DB-25 SPELLED OUT alternating current access control list advanced configuration and power interface activity asymmetrical digital subscriber line accelerated graphics port advanced micro devices automatic private internet protocol addressing advanced power management address resolution protocol automated system recovery advanced technology attachment advanced technology attachment packet interface asynchronous transfer mode advanced technology extended basic input/output system Bayonet-Neill-Concelman or British Naval Connector balanced technology extended compact disc compact disc-read-only memory compact disc-rewritable compact disc file system Central File System, Common File System, Command File System complementary metal-oxide semiconductor communication port (x=port number) central processing unit cathode-ray tube discretionary access control serial communications D-shell connector, 25 pins Version 2. 0 11 of 17 CompTIA A+ 220-701 Objectives Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. DB-9 DC DDOS DDR DDR RAM DDR SDRAM DFS DHCP DIMM DIN DIP DLT DLP DMA DMZ DNS DOS DRAM DSL DVD DVD-RAM DVD-ROM DVD-R DVD-RW DVI ECC ECP EEPROM EFS EIDE EMI EMP EPROM EPP ERD ESD EVGA EVDO FAT FAT12 FAT16 FAT32 FDD Fn 9 pin D shell connector direct current distributed denial of service double data-rate double data-rate random access memory double data-rate synchronous ynamic random access memory distributed file system dynamic host configuration protocol dual inline memory module Deutsche Industrie Norm dual inline package digital linear tape digital light processing direct memory access demilitarized zone domain name service or domain name server denial of service dynamic random access memory digital subscriber line digital video disc or digital versatile disc digital video disc-random acce ss memory digital video disc-read only memory digital video disc-recordable digital video disc-rewritable digital visual interface error correction code extended capabilities port electrically erasable programmable read-only memory encrypting file system enhanced integrated drive electronics electromagnetic interference electromagnetic pulse erasable programmable read-only memory enhanced parallel port emergency repair disk electrostatic discharge extended video graphics adapter/array evolution data optimized or evolution data only file allocation table 12-bit file allocation table 16-bit file allocation table 32-bit file allocation table floppy disk drive Function (referring to the function key on a laptop) Version 2. 0 12 of 17 CompTIA A+ 220-701 Objectives Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice.FPM FRU FSB FTP FQDN Gb GB GDI GHz GUI GPS GSM HAL HCL HDD HDMi H PFS HTML HTTP HTTPS I/O ICMP ICR IDE IDS IEEE IIS IMAP IP IPCONFIG IPP IPSEC IPX IPX/SPX IR IrDA IRQ ISA ISDN ISO ISP JBOD Kb KB fast page-mode field replaceable unit Front Side Bus file transfer protocol fully qualified domain name gigabit gigabyte graphics device interface gigahertz graphical user interface global positioning system global system for mobile communications hardware abstraction layer hardware compatibility list hard disk drive high definition media interface high performance file system hypertext markup language hypertext transfer protocol hypertext transfer protocol over secure sockets layer input/output internet control essage protocol intelligent character recognition integrated drive electronics Intrusion Detection System Institute of Electrical and Electronics Engineers Internet Information Services internet mail access protocol internet protocol internet protocol configuration internet printing protocol internet protocol security internetwork packet exchange i nternetwork packet exchange/sequenced packet exchange infrared Infrared Data Association interrupt request industry standard architecture integrated services digital network Industry Standards Organization internet service provider just a bunch of disks kilobit Kilobyte or knowledge base Version 2. 0 13 of 17 CompTIA A+ 220-701 Objectives Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. LAN LBA LC LCD LDAP LED Li-on LPD/LPR LPT LVD MAC MAPI MAU Mb MB MBR MBSA MFD MFP MHz MicroDIMM MIDI MIME MMC MMX MP3 MP4 MPEG MSCONFIG MSDS MUI NAC NAS NAT NetBIOS NetBEUI NFS NIC NiCd NiMH NLX NNTP NTFS NTLDR ocal area network logical block addressing Lucent connector liquid crystal display lightweight directory access protocol light emitting diode lithium-ion line printer daemon / line printer remote line printer terminal low voltage differential media access control / mandatory access control messaging application programming interface media access unit, media attachment unit megabit megabyte master boot record Microsoft Baseline Security Analyzer multi-function device multi-function product megahertz micro dual inline memory module musical instrument digital interface multipurpose internet mail extension Microsoft management console multimedia extensions Moving Picture Experts Group Layer 3 Audio Moving Picture Experts Group Layer 4 Moving Picture Experts Group Microsoft configuration material safety data sheet multilingual user interface network access control network-attached storage network address translation networked basic input/output system networked basic input/output system extended user interface network file system network interface card nickel cadmium nickel metal hydride new low-profile extended network news transfer protocol new technology file system new technology loader Version 2. 0 14 of 17 CompTIA A+ 220-701 Objectives Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. NTP OCR OEM OS PAN PATA PC PCI PCIe PCIX PCL PCMCIA PDA PGA PGA2 PIN PKI PnP POP3 POST POTS PPP PPTP PRI PROM PS/2 PSTN PSU PVC PXE QoS RAID RAM RAS RDRAM RDP RF RFI RGB RIMM RIP RIS RISC RJNetwork Time Protocol optical character recognition original equipment manufacturer operating system personal area network parallel advanced technology attachment personal computer peripheral component interconnect peripheral component interconnect express peripheral component interconnect extended printer control language Personal Computer Memory Card International Association personal digital assistant pin grid array pin grid array 2 personal identification number public key infrastructure plug and play post office protocol 3 power-on self test plain old telephone service point-to-point protocol point-to-point tunneling protocol primary rate interface prog rammable read-only memory personal system/2 connector public switched telephone network power supply unit permanent virtual circuit preboot execution environment quality of service redundant array of independent (or inexpensive) discs random access memory remote access service RAMBUS ® dynamic random access memory Remote Desktop Protocol radio frequency radio frequency interference red green blue RAMBUS ® inline memory module routing information protocol remote installation service reduced instruction set computer registered jack Version 2. 0 15 of 17 CompTIA A+ 220-701 Objectives Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. RJ-11 RJ-45 RMA ROM RS-232 or RS-232C RTC SAN SATA SC SCP SCSI SCSI ID SD card SDRAM SEC SFC SGRAM SIMM SLI S. M. A. R. T. SMB SMTP SNMP SoDIMM SOHO SP SP1 SP2 SP3 SP4 SPDIF SPGA SPX SRAM SSH SSID SSL ST STP SVGA SXGA TB TCP TCP/IP egistered jack function 11 registered jack function 45 returned materials authorization read only memory recommended standard 232 real-time clock storage area network serial advanced technology attachment subscription channel secure copy protection small computer system interface small computer system interface identifier secure digital card synchronous dynamic random access memory single edge connector system file checker synchronous graphics random access memory single inline memory module scalable link interface or system level integration or scanline interleave mode self-monitoring, analysis, and reporting technology server message block or small to midsize business simple mail transport protocol simple network management protocol small outline dual inline memory module small office/home office service pack service pack 1 service pack 2 service pack 3 service pack 4 Sony-Philips digital interface format staggered pin grid array sequenced package exchange static random access memory secure shell service set identifier secure sockets layer straight tip shielded twisted pair super video graphics array super extended graphics array terabyte transmission control protocol transmission control protocol/internet protocol Version 2. 0 16 of 17 CompTIA A+ 220-701 Objectives Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice. TDR TFTP TPM UAC UART UDF UDMA UDP UNC UPS URL USB USMT UTP UXGA VESA VFAT VGA VoIP VPN VRAM WAN WAP WEP WIFI WINS WLAN WPA WUXGA XGA ZIF ZIP ime domain reflectometer trivial file transfer protocol trusted platform module user account control universal asynchronous receiver transmitter user defined functions or universal disk format or universal data format ultra direct memory access user datagram protocol universal naming convention uninterruptible power supply uniform resource locator universal serial bus user state migration tool unshielded tw isted pair ultra extended graphics array Video Electronics Standards Association virtual file allocation table video graphics array voice over internet protocol virtual private network video random access memory wide area network wireless application protocol wired equivalent privacy wireless fidelity windows internet name service wireless local area network wireless protected access wide ultra extended graphics array extended graphics array zero-insertion-force zigzag inline package CompTIA A+ 220-701 Objectives Version 2. 0 17 of 17 Copyright  © 2008 by the Computing Technology Industry Association. All rights reserved. The CompTIA A+ 220-701 Objectives are subject to change without notice.

Tuesday, July 30, 2019

Amanda Wingfield in “The Glass Menagerie” Essay

The Character of Amanda Wingfield in â€Å"The Glass Menagerie† supplies an example of a complex individual whose communication and actions convey a slightly irritating and lonesome mother. Scene IV of â€Å"The Glass Menagerie,† demonstrates these unique characteristics of Amanda. The scene takes place at about seven am the day after Tom and Amanda get into a major argument. From this scene we can reveal that Amanda’s obviously an overstressed and psychotic single care taker with insufficient mothering skills. Amanda’s stubbornness and complexities always irritates her son Tom (the narrator of the play). Although Amanda is hysterically stuck in her past, she is a woman of great liveliness. Amanda’s past experience with her husband has made her bitter, and that bitterness is what motivates her to make her children become something. Her foolishness, stubbornness and selfishness makes her cruel to her children without the intention. Amanda, Tom, and Laura all fantasize and have their own individual ways of escaping from their realities. In this case, Amanda escapes reality by fantasizing about the gentleman callers she had in the past, however she denies the fact. She doesn’t tolerate her children’s fantasizing, which makes her blindly hypocritical. Amanda loves her Children dearly and she wants them to be happy and have good fortune. Tennessee Williams illustrates Amanda’s attitude in scene IV, while she’s talking to Tom after he apologizes to her. She takes the blame so she can pamper him into finding Laura a gentleman caller. This makes Amanda seem very selfish because she uses Tom for her own desires. Amanda, expects Laura to fulfill the dreams Amanda once had for herself which rushes Laura into doing things she’s not prepared to do. Amanda has hope in her crippled, (that she refuses to admit) and shy daughter whom isn’t capable of fulfilling Amanda’s dream. Amanda goes on to pasteurizing Tom about finding someone for Laura, yet small things like this irritate Tom and make him want to leave and never come back. This small scene gives the reader an image of Amanda and how she  contributes to the play. Her attitude and her values shape the other characters as well. In retrospect it is understood that one of the main reasons Tom left in the end of the play was because of his mothers selfishness, her constant nagging, and the many desires Amanda had for her children that Tom didn’t want to put up with.

Disease, Decay and Poison in Hamlet Essay

William Shakespeares Hamlet has been considered the greatest tragedy to have ever been written, in which the theme of disease, decay and poison is embedded deep within the well-known plot of the play. Such theme is developed through the actions, dialogues and figurative language of the characters. These morbid images that are incorporated not only help the audience in grasping Hamlets true emotion, but also play a significant role in characterization, plot development and metaphorical message of the play. Ideas about death and physical decay constantly recur in much of the imagery in Hamlet not only in order to depict the character development and convey Hamlets true emotions to the audience, but also to serve as a metaphorical message on a larger scale. For instance, the imagery of decay is utilized to help comprehend the depression Hamlet feels in his first soliloquy about suicide: O that this too sullied flesh would melt, thaw, and resolve itself into a dew (I.ii 129-130), followed by his comparison of the world to an unweeded garden. This is the first time that Hamlet unleashes his thoughts on the situation and creates a visualization of death. Hamlet thus communicates with the audience putting strong emphasis on his desire not to exist in this world anymore. An image of Hamlets flesh rotting is produced, followed by a picture of a beautiful garden corrupted by disastrous weeds that will destroy the good life. At this moment the audience can grasp Hamlets true emotions as they are able to feel the pain and his yearn for death. Thus, the real imagery about the way Hamlet feels is brought forth. Furthermore, when Laertes comes to the castle to get information on his fathers murder, the hysterical Ophelia pretends to give him different flowers that represent something, but when she comes to the violets, which resembles faithfulness, she says that they have all withered when my father died (IV.v 182). In this quote, the imagery of decay is present because both her father and the flowers have died. This quote is significant to the play as a whole as it is a metaphorical image of corruption and moral decay plaguing not only the characters, but the whole area of Denmark as well, thus foreshadowing the eventual collapse of the nation. This metaphor once again appears in the dialogue when Marcellus states: Something is rotten in the state of Denmark (I.iv. 100), thus foreshadowing the corrupt nature of Denmark leading to the breakdown of the royal family. Therefore,  Shakespeares references to death and decay clearly reveal Hamlets desperate state of mind, simultaneously serving as a political metaphor which implies that the whole state is rotting. Another significant recurring image throughout Hamlet is poison., which plays a significant role in plot development. Poison is also an important theme in the play, which is the main instrument of death. A seminal death image, which brings about the first and most important murder in the play, is the poisoning of Old Hamlet, directed deliberately by his uncle as he lies sleeping in his orchard. Sleeping within my orchard, my custom always of the afternoon, upon my secure hour thy uncle stole, with juice of cursed hebona in a vial, and in the porches of my ears did pour the leprous distilment, whose effect holds such an enmity with blood of man that swift as quicksilver it courses through the natural gates and alleys of the body (I.v. 66-75) The audiences thus run into poison when we learn about the death of King Hamlet, who was killed by his brother pouring poison into his ear. The mention of poison holds a great amount of significance as it is used as a device that leads Hamlet to contemplate revenge upon Claudius. During the players reenactment of the crime in the later plot, the poison poured into Old Hamlets ear reappears. The recurring imagery of poison can be interpreted as a metaphorical message throughout the play as poison is being poured into ears in the form of gossip, suggestions of revenge, slander, evil thoughts that spreads sickness and disease upon the entire court of Denmark. Here, thou incestuous, murdrous, damned Dane, drink off this potion Follow my mother (V, 11, 302-304). Eventually, Hamlet mom Gertrude is killed by a poisonous drink, which is followed by Hamlet, Claudius, Laertes who are also killed by the poisonous rapier. The use of irony and retributive justice in the play becomes apparent when Claudius uses poison to kill King Hamlet and in the end, the same poison kills him, as well as his wife, Laertes and Hamlet. After all, it is the use of poison that starts the story and unravels the denouement, thus possessing an important role in plot development. The somber and dark images of sickness and disease are constantly brought up in Hamlet, and shadow the corruption pervading the recent and future events  of the castle. Throughout such images, Shakespeare succeeds in creating an atmosphere of cold and desolated darkness. Early in the first scene, when Francisco and Barnardo are standing watch, Francisco says: Tis better cold, and I am sick at heart? (I.i.8-9). Franciscos sickness foreshadows the sickness which is entering Denmark. The sickness in Denmark continues when Horatio is contemplating the reasons for the ghosts appearance. Was sick almost to doomsday with eclipse? (I.i.132). Horatio is describing the conditions in Rome just before the murder of Julius Caesar and he believes that the appearance of the Ghost is a portent to Denmark, as the sick moon was a portent to Rome. These quotes are significant because they create an ominous atmosphere for the entire play. In Hamlets first soliloquy, he says: Things rank and gross in nature, possess it merely? (I.ii.140-141). Hamlet apparently feels that the whole world is diseased. The sickness motif plays a significant role in the characterization of Hamlet, as it is extended with questions of Hamlets mental health as the story progresses. Hamlets dialogues related sickness and disease throughout the play reflects not only the outward condition which causes Hamlets spiritual illness, but also his own state. Indeed, the shock of the discovery of his fathers murder and the sight of his mothers conduct have had a traumatic effect on Hamlet to the extent that when the play opens he has already begun to die internally, as all the springs of life are being gradually infected. Therefore, it is necessary to notice the repetitive use of phrases related to sickness and disease in the dialogues, for it creates an ominous atmosphere throughout the play and further aids in the character development of Hamlet. In conclusion, the theme of disease, decay and poison is important throughout the play as it is incorporated with the aim of revealing Hamlets state of mind, conveying political messages, and adding greater significant to the plot development and characterization. Shakespeare successfully achieved his goal through utilizing the dominant theme of the play. As a result, the play has been making a long-lasting impression on the audiences. Bibliography http://everything2.com/index.pl?node=Hamlethttp://www.azete.com/preview/7098www.ibiblio.org/schools/rls/garner/britishlit/hamlet.pdf

Monday, July 29, 2019

Euthanasia and our civilization Essay Example | Topics and Well Written Essays - 1000 words

Euthanasia and our civilization - Essay Example Therefore, nobody can argue that letting die is better than killing in certain cases. â€Å"If a doctor lets a patient die, for humane reasons, he is in the same moral position as if he had given the patient a lethal injection for humane reasons† (Rachels 4). Arthur J. Dyck in his article An alternative to the ethic of Euthanasia argued against all forms of euthanasia. In his opinions, euthanasia is a dangerous policy and it is impossible to support a social policy in which people kill themselves. Compassion for those who are painfully ill and the concern for human dignity associated with the freedom are the major arguments cited in favour of euthanasia. Dyck has argued that these values have nothing to do with the process of dying. Regardless of the method employed for, the ultimate result of all forms of euthanasia is the same; the patient’s life is shortened. If one can justify the shortening of life using a method, then others forms of shortening life also be justif ied based on the utilitarian principles of ethics. Instead of euthanasia, Dyck put forward another term called benemortasia or happy death. Benemortasia provides the choice of how to live to while dying. â€Å"How a person dies has a definite meaning for those to whom that person is related. In the first year of bereavement, the rate of death among the bereaved relatives of those die in hospitals is twice that of the bereaved relatives of those who die at home† (Dyck 254). Joy and suffering are part of life and it is the duty if the community to provide assistance to those who suffers. Encouraging people to commit suicide is the failure of a society. It is dangerous to allow a physician... Right in the beginning, the essay makes a clear understanding of joy and suffering being part of life and it is the duty if the community to provide assistance to those who suffers. Encouraging people to commit suicide is the failure of a society. It is dangerous to allow a physician to decide whether a patient’s life is not worth living. Even after huge advancements in science and technology, we are still unable to unveil the secrets behind birth and life after death. Then the essay provides an example of Oregon, which is currently the only state that has an assisted-suicide law. On January 17, 2006, the Supreme Court ruled that the 1970 Controlled Substances Act (CSA) does not give the U.S. attorney general the authority to prohibit Oregon doctors from prescribing lethal doses of drugs to certain terminally ill patients who want to end their own lives. Then the essay brings us to the point, where human life is the most precious thing in this world. It should be noted that no body can return it once it is taken. It is quite possible that the doctor who is assisting a patient top commit suicide may lose his life at the very next moment. Nobody can predict or control the future of a person. In conclusion, the essay summarizes the aforementioned by reminding that life and death are beyond our control and it is logical to let it finish by itself. Euthanasia may not be a suitable option for a civilized world like ours. Increased rate of euthanasia definitely reflects the failure of the society.

Sunday, July 28, 2019

A DOLL'S HOUSE BY Henrik Ibsen Essay Example | Topics and Well Written Essays - 750 words

A DOLL'S HOUSE BY Henrik Ibsen - Essay Example You were a successful professional and a decent family man. You were a Man, who observed all the social rules and satisfied all the social expectations. But that was all. That evening I realized that you had no inner life, no identity other than your social one. Social rules and others’ opinion meant for you more than people around you. You thought of yourself through the eyes of others and you treated people according to their social roles. Those, who dared to break the rules you minded, who were inappropriate to the position you occupied, were to be isolated as immoral and dangerous. Your conventionality spread over your entire life, and even your attitudes to me. It was so pleasant (and so respectable) to have a young and beautiful wife, who was a triumph at all the parties, contributing to your firm position, and who entirely belonged to you! It aroused your desire, a desire of a lucky hunter. No, you did not love me. I was your trophy, your male toy. I existed merely to p erform tricks for you, Torvald. Do you remember what I told you that evening? Our marriage was a long-lasting performance; our home was a doll’s house. I was your doll-wife, and our children were my dolls. I thought it great fun when you played with me, just as they thought it great fun when I played with them. As you put it: The unutterable ugliness of it all! For shame! For shame! To feel a man you needed to hold me tight. My ‘womanly helplessness’, as you called it, gave me a double attractiveness in your eyes. I played the game you offered me. I had been taught this game since my childhood. And I liked it. It provided me with a well-known comfort. I knew, how painful and humiliating it would be for you, with your ‘manly independence’, to know that you owed me anything, that I was not that weak and brittle you wanted me to see! I realized that such knowledge would upset our mutual relations altogether and put the

Saturday, July 27, 2019

Why managers may face difficulties when managing employees in a Essay

Why managers may face difficulties when managing employees in a cross-cultural context - Essay Example factory manager who moved to Mexico in order to raise the productivity of his firm factory in the State of Mexico. He apparently was not able to understand main cultural points and his management was a complete failure which led to a 500.000 $ loss for his company. The culture in which each of us lives influences and shapes our feelings, attitudes, and responses to our experiences and interactions with others. Because of our culture, each of us has knowledge, beliefs, values, views, and behaviors that we share with others who have the same cultural heritage. These past experiences, handed down from generation to generation, influence our values of what is attractive and what is ugly, what is acceptable behavior and what is not, and what is right and what is wrong. Our culture also teaches us how to interpret the world. From our culture we learn such things as how close to stand to strangers, when to speak and when to be silent, how to greet friends and strangers, and how to display anger appropriately. Because each culture has a unique way of approaching these situations, we find great diversity in cultural behaviors throughout the world. According to this definition, culture is made of all that defines our background and this is exactly why, as it is stated, we find great diversity in cultural behaviors throughout the world and this is the exact reason why managers may face cross-cultural p... As they have different cultural i.e. different knowledge, beliefs, values, views and behaviors, they will not have the same approach regarding a work, a problem, a situation. According to DuPraw and Axner3 (1997) there are six fundamental patterns of Cultural Difference: Communication Styles, Attitude towards conflict, Approaches to completing tasks, Attitudes towards disclosure, Approaches to knowing. From a culture to another, even if they share the same language, the meaning of words change and doesn't convey the same ideas and the importance of non-verbal communication is not the same. Conflict, depending on the culture, can be seen as a bad or good thing. Western countries often consider conflicts as being undesirable and often do all that is possible to tackle the issues immediately, whereas some other cultures don't have the same considerations on conflicts and believe that it is profitable for both parts. Another aspect of the conflict is the way to tackle it. Some cultures are accustomed to settle a conflict by a written exchange, contrary to the western face-to-face confrontation which can be embarrassing for them. How to complete task also differs from a culture to another because they will consider the same approach to complete it and also the way to work in teams are not the same. The process to make a decision in the working process is also submitted to variation depe nding on the cultural background. In some countries there is only one decision maker for the entire working process whereas in others the there must be a common agreement on what to do. Expressing feelings can also be an issue because it may be considered rude in some

Friday, July 26, 2019

Divorce Research Paper Example | Topics and Well Written Essays - 1750 words

Divorce - Research Paper Example If marriage has legal and religious dimensions, staying together has no such attributes so that the partners in such relationships can break their relationship at any time. â€Å"A divorce can feel like a big storm. Before the storm, the air may be filled with tension† (Winchester & Beyer, 2001, p.30). It should be noted that problems may arise in family life from various corners. It may be because of the different views kept by the partners about their life. For example, it is quite possible that a husband take shelter in alcoholism, drug addiction or extra marital affairs to enjoy his life. On the hand, his wife may not accept these behaviours. She could be a highly religious person who has faith and belief in God. So their family life may not continue in a good manner. Different life philosophies of these persons may fight with each other and these fights may ultimately end up in a divorce. â€Å"According to the 2007 statistics, divorce rate in America is 54.8%, second on ly to Sweden. In countries like India divorce rate is as low as 1.1% only† (Divorce Rates of the World, 2007). During the 1980s, the divorce rate in the US reached its peak. 50% of the marriages terminated in divorce. The reasons cited for this upheaval are: Increase in the earning potential of women; the concept of divorce found more acceptances; an enhancement in the pursuit of joy, i.e. the possibility to locate a better partner and the presence of no fault laws (History of Divorce in America, n. d.). It is difficult to cite a single reason for increasing divorce rates in America. Plenty of reasons were cited for the increased rates of divorce in America. This paper analyses the major reasons for divorce and its consequences. Effect of divorce upon family and children With more than 30 years of research, we now know divorce seldom leads to a better life. Consider that: Life expectancies for divorced men and women are significantly lower than for married people (who have the longest life expectancies). A recent study found those who were unhappy but stay married were more likely to be happy five years later than those who divorced. The health consequences of divorce are so severe that a Yale researcher concluded that â€Å"being divorced and a non-smoker is [only] slightly less dangerous than smoking a pack a day and staying married.† After a diagnosis of cancer, married people are most likely to recover, while the divorced are least likely to recover, indicating that the emotional trauma of divorce has a long-term impact on the physical health of the body. Men and women both suffer a decline in mental health following divorce, but researchers have found that women are more greatly affected. Some of the mental health indicators affected by divorce include depression, hostility, self-acceptance, personal growth and positive relations with others (Desai, 2009). Divorce puts people, both the husband and the wife, under a lot of stress† (McGre gor, 2001, p.87). Many people have the false belief that a divorce may be the only solution to come out from a strained relationship. They may think that the life after divorce could be better than that before divorce. But in many cases, it is not true. The new partner may often present more horrible experiences and the person may face lot of emotional problems in that life also. The

Thursday, July 25, 2019

Research Methodology for Matrix management Thesis

Research Methodology for Matrix management - Thesis Example The findings of the research would provide insight on how companies apply the principle of matrix structure to properly implement the roles of the employees in order to maintain smooth operations due to efficient coordination of function. The right choice of research design to be employed in a study is an important factor to consider because the appropriate instruments or tools as well as strategies to undertake greatly depend on it. Hence, in general the research methodology utilized for this research study is a mixed research. Since it both involved qualitative and quantitative research, this also involved various combinations of research instruments which are significant in gathering needed data and information. Therefore, for better understanding, a brief overview to mixed research as well as to qualitative and quantitative research will be provided in the succeeding part. Mixed research is considered as the third form of research design used in research studies. It is described as a type of research which involved more than one method such combination of qualitative and quantitative method, a mix of quantitative, or a mix of qualitative method. Since its evolution it becomes preferred for use by several researchers because it allows them to collect, analyze, and integrate/mix both the quantitative and qualitative data in a single study or in multiple/series of studies in a sustained program of inquiry. In addition, the advantages of this method outnumbered its disadvantages and even provide opportunities as long as the research is conducted properly. There are two types of mixed research method: the mixed model research and the mixed method research. 3.2.1.1 The mixed model research The mixed model research is commonly utilized by researchers when he/she wants to mixed within or across the stages the quantitative and qualitative approaches in the research process (South Alabama University, 2011). Mixed within This mixed model is so called when the research er combined or mixed the qualitative and quantitative approaches in one or more stages of the research. For instance, the researcher employed two different research instruments to separately gather qualitative and quantitative data. Like close-ended or checklist questionnaire for the quantitative and open-ended interview for qualitative data (SAU, 2011) Mixed across In like manner, the mixed across model are more suitable when the researcher utilized only one approach to obtain both quantitative and qualitative data. For this method, the most applicable research instrument to be employed is open-ended interviews wherein the quantitative data would be obtain through grouping the responses and counting the number of times they occur in the interview. Likewise, the narrative result of the interview will served as the source for the needed qualitative data

Wednesday, July 24, 2019

Analyzing Experimental Research Studies Essay Example | Topics and Well Written Essays - 500 words

Analyzing Experimental Research Studies - Essay Example But the reality is, the healthy breakfast that makes our child healthy consists of According to the American Dietetic Association, these can include: The Castrol (3) brand speaks for itself and the performance is acknowledged world over. But when they borrow Cristiano Ronaldo, the highest paid footballer under the Sun, the sale might have been surged northwards but the finer contents and the subtle technicalities somehow have been thwarted or compromised. The ace footballer may know the game but the ultimate seven point advantage which the EDGE brand has been provided including protection against wear, long lasting oil and cleaner engine to name a few has not been uttered in proper manner. The â€Å"expert† here has a very little role to play to describe the superior parts of the lubricant since his expertise pertains to a different field. The only common lining in John McCain has copiously used Paris Hilton who says few words against the â€Å"Biggest Celebrity† Barak Obama. Her rhetoric was a curious mix over some topics like â€Å"Offshore Dealing†, Higher Taxes â€Å"and so on. Again here the ad content platters out a hollow massage. A socialite like Hilton is best suited for her comments on latest trend of fashions or foot wares. She is welcome to share her recent experience in a luxury cruise but her political acumens are not a proper topic to discuss. Leave aside the title â€Å"expert† she is a non grata persona in political field. Naturally when she shares her concern over these topics which perhaps were uttered for the first time in her life, it hardly cracks any ice. (4) 1. Paris Hilton has not given a second thought about his limitation as a political commentator. It is not a realistic approach from the part of the ad managers to use her political ‘acumen’ as the USP to fetch more voting percentage. 2. Her testimony as an expert was contradicted with a much cleaver ad where a battery of bright faces